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Category Archives: management

Hairbrained

Hairbrained is a social network of Hair Stylists, Salon Owners, and Educators from around the world. All together on one website to bring you the latest in the industry.

Some people compare it to facebook for hairdressers, but in reality it’s more than that.  It’s an amazing resource: Great member blogs, groups and forums which give us tons of insight on equipment, tools and products as well as inspirational photo galleries (my fav) for your viewing pleasure.

Currently Hairbrained.me has 10,000 members with a new goal of 20,000 (maybe next year)

Here’s a video of Paul Mitchel’s Robert Cromeans (Video by Takashi Kitamura)

[youtube=http://www.youtube.com/watch?v=CC_j0pea85k&feature=player_embedded]

If you’re into hair the way I am and haven’t joined hairbrained, go now!

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America’s Beauty Show…

America’s Beauty Show, formerly the Midwest Beauty Show has been going strong for 80years!  Going on now, March 12-14 at Chicago’s McCormick Place.

There, the top educators, most successful salon owners and coolest platform artists will inspire and challenge you to take your business—and yourself—to the next level.

I practically would’ve stayed at the ABS RUNWAY all day given all the great presentations that were going on:

SUNDAY – March 13
Farouk with Rocky Vitelli and Leonel Rodriguez – 9:30-9:45am
Sassoon with Mark Hayes & The Sassoon Academy Creative Team – 9:55-10:15am
Toni & Guy with Zak Mascolo, Darian Bishop, Joseph Marzioli & Samatha Finley – 10:25-10:55am
Paul Mitchell with Robert Cromeans, Stephanie Kocielski, Angus Mitchell & Takashi Kitamura – 11:05-11:30am
Irvine & Louise Rusk – 12-12:40pm
Intercoiffure featuring Vivienne Mackinder, Gina Khan & Jo Blackwell-Preston– 12:50-1:50
Anthony Mascolo – 2:00-2:50pm
Pivot Point International featuring Yolly ten Koppel – 3:00-3:15pm
Nick Arrojo – 3:25-4:05pm
Matrix with Brian & Sandra Smith, Chrystofer Benson & Daniel Roldan – 4:15-4:35pm
American Crew with Theri DeJoode– 4:45-5:05pm

I even saw the hairdresser’s photographer BABAK snapping shots of the models and talents on stage.

BUT  there was too much to see and shop for on the main floor.  Including the legendary man himself, Vidal Sassoon.  Bought my copy of Vidal: The Autobiography for $30, released Feb 24th, 2011. I suggest you buy it on AMAZON for less ($18.45)  Yes it was a rush purchase!  Mainly because I needed to get it signed and take another picture to add to my collection of Celebrity hairdressers.

I’ll be there tomorrow mainly to watch some great platform work and continue to be inspired by some of the classes offered by the NCA/CCA.  Here’s Monday’s ABS RUNWAY SCHEDULE.  Yes, I’ll be there for Tabatha.

MONDAY – March 14
Student Conference presenting Ted Gibson & Yolly ten Koppel – 8:30am-10:00am
American Crew with Theri DeJoode – 10:10am-10:30am
Tabatha Coffey – 10:40am-11:20am
CND Shellac™ & Fashion Fusion INTA Conference with Jan Arnold of CND – 11:30am-2:30pm

Pictures will be posted ASAP with the collection work and trends of the famous hair “houses.”

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So much going on, so litte time

I have a list of things I need to cover here!

Look for the following posts to satisfy:

Mercedes Benz NY Fashion Week FEB 10-17  featuring NY FALL/WINTER 2011

London Fashion Week FEB 18-23 featuring LONDON FALL/WINTER 2011

83rd Annual Academy Awards FEB 27th

Milan Fashion Week FEB 24-28 FALL/WINTER 2011

Paris Fashion Week MAR 1-9 FALL/WINTER 2011

America’s Beauty Show MAR 12-14 showcasing HAIR & Beauty Trends and products for 2011+ (Chicago)

Midwest International Salon and Spa Expo MAR 26-28 By the industry for the industry, Midwest edition. (Chicago)

AND OF COURSE… industry talk, then reviews: products, tips & tricks, equipment & tools!

phew!


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errr, don’t be late

I’ll set the scene, salon,  busy Thursday evening.  You have an appointment for a highlight and haircut, possibly a treatment in between (at least 2.5- 3 hours).  You walk up to reception to check in and she tells you your stylist is running 20 minutes behind.  you’re thinking- HELLO?  could you have called me?  I could of not rushed here, or ran an errand or picked up a latte!

Everyone knows the front desk is the brain of the salon.  The assistants and stylist keep them constantly informed about what’s going on so if there’s an issue, they can find a way to resolve it.  Any properly run front desk will call you if your stylist is running late as soon as they know; as yes, if you live far, it might be on the drive over.  It’s a courtesy they provide so you can go get that latte you were craving since 3pm this afternoon.

There are lots of reasons for running late but this obviously goes on both ends; clients and hairdresser.

If you’re a new client, you should be there at least 10-15 minutes early so you can  fill out a new client form,  unwind with a beverage, go to the bathroom- whatever it is –  and have time for thorough consultation.  At my salon, new clients are booked with an extra 15 minutes to provide ample time for a great consultation with their stylist.  The first time  consultation about your color and cut is essential to your final result.  This also goes for current clients who want a big change!

Bring pictures- that always helps.  Your “butter” blond may be a beige-y platinum to another.  We don’t expect clients to speak “hairdresser” but we hear the “terms” everyday, sometimes used incorrectly.  My favorite is when people refer to chin length hair as a “bob.”  NOT ALL CHIN LENGTH HAIR IS A BOB. phew- glad I got that out.  I blame the media 🙂 jk

If  you’re not a new client, PLEASE be on time.  We want to give you 100% of our attention and provide you with the best service possible and part of that is NOT having the next person wait (see first paragraph). AND it compounds, you’re late 15 min… one person changed their mind and wants highlights,  next thing you know the stylist is running an hour behind WITH HELP!  Trust me- we don’t like it.

OH wait!  I almost forgot- being on time but staying on your cell phone for 20 minutes counts as being late!  We can’t do anything if you’re on the phone.  It’s also rude.

If you are running late, please call! Usually the salon can accommodate you and this is basically a way of the front desk to do damage control!  If you’re going to be really late (more than 15-20 min.) you might be rescheduled.  Maybe in the same day if you’re lucky!   No it’s not the stylist being lazy, it’s about customer service.  The client after you deserves just as much attention as you do and if the roles were switched you’d be upset at the stylist for running late (see top; again!)

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