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Category Archives: clients

SANDY TEAMS WITH HUMBLE HEARTS

EXCITING NEWS!!! One of our stylists: SANDY will be a part of something wonderful.

On Saturday, February 28, she will be teaming up with Humble Hearts, a 501(c)3 Non Profit Company that collects Clothing, Furniture, Food, & Misc. items to recycle them back out to people in need.

She will be donating hair and makeup services to Bride Michelle and her 4 daughters. Michelle and her fiance Lucas are 2 homeless Chicagoans who have been looking for a roof over their head. Watch the video below for the story.

Afterwards Sandy will be celebrating with the happy couple and their family.

Share the NEWS! We’re extremely proud of her!

#JudithB #citysalonintheburbs #wedding #chicagotribune #chicago #humblehearts #homeless #lincolnpark #greathair #greatmakeup #flowergirl #bride #groom #Charity
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Evicted from an apartment and kicked out of a shelter, Lucas Olson has no place to go. But he needs to be near his family.

“I’m hoping to get a place real soon. I can’t take too much more of this,” he said.

Olson’s story is the latest in Chris Walker’s awesome new video series So Chicago.

 

Chicago Tribune Lincoln Park Address Cheap

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WIN HAIRCUTS FOR A YEAR!

Judith B is having a contest and we’re excited to share!

Win haircuts for a year!  Tell us why you deserve free haircuts for a year and send in the entry form info to our salon at:

261 N York Rd Elmhurst, IL 60126

INDE AD - JAN 2015

Winners picked on Valentine’s Day and will be notified by Email or telephone.

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Hairbrained

Hairbrained is a social network of Hair Stylists, Salon Owners, and Educators from around the world. All together on one website to bring you the latest in the industry.

Some people compare it to facebook for hairdressers, but in reality it’s more than that.  It’s an amazing resource: Great member blogs, groups and forums which give us tons of insight on equipment, tools and products as well as inspirational photo galleries (my fav) for your viewing pleasure.

Currently Hairbrained.me has 10,000 members with a new goal of 20,000 (maybe next year)

Here’s a video of Paul Mitchel’s Robert Cromeans (Video by Takashi Kitamura)

[youtube=http://www.youtube.com/watch?v=CC_j0pea85k&feature=player_embedded]

If you’re into hair the way I am and haven’t joined hairbrained, go now!

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errr, don’t be late

I’ll set the scene, salon,  busy Thursday evening.  You have an appointment for a highlight and haircut, possibly a treatment in between (at least 2.5- 3 hours).  You walk up to reception to check in and she tells you your stylist is running 20 minutes behind.  you’re thinking- HELLO?  could you have called me?  I could of not rushed here, or ran an errand or picked up a latte!

Everyone knows the front desk is the brain of the salon.  The assistants and stylist keep them constantly informed about what’s going on so if there’s an issue, they can find a way to resolve it.  Any properly run front desk will call you if your stylist is running late as soon as they know; as yes, if you live far, it might be on the drive over.  It’s a courtesy they provide so you can go get that latte you were craving since 3pm this afternoon.

There are lots of reasons for running late but this obviously goes on both ends; clients and hairdresser.

If you’re a new client, you should be there at least 10-15 minutes early so you can  fill out a new client form,  unwind with a beverage, go to the bathroom- whatever it is –  and have time for thorough consultation.  At my salon, new clients are booked with an extra 15 minutes to provide ample time for a great consultation with their stylist.  The first time  consultation about your color and cut is essential to your final result.  This also goes for current clients who want a big change!

Bring pictures- that always helps.  Your “butter” blond may be a beige-y platinum to another.  We don’t expect clients to speak “hairdresser” but we hear the “terms” everyday, sometimes used incorrectly.  My favorite is when people refer to chin length hair as a “bob.”  NOT ALL CHIN LENGTH HAIR IS A BOB. phew- glad I got that out.  I blame the media 🙂 jk

If  you’re not a new client, PLEASE be on time.  We want to give you 100% of our attention and provide you with the best service possible and part of that is NOT having the next person wait (see first paragraph). AND it compounds, you’re late 15 min… one person changed their mind and wants highlights,  next thing you know the stylist is running an hour behind WITH HELP!  Trust me- we don’t like it.

OH wait!  I almost forgot- being on time but staying on your cell phone for 20 minutes counts as being late!  We can’t do anything if you’re on the phone.  It’s also rude.

If you are running late, please call! Usually the salon can accommodate you and this is basically a way of the front desk to do damage control!  If you’re going to be really late (more than 15-20 min.) you might be rescheduled.  Maybe in the same day if you’re lucky!   No it’s not the stylist being lazy, it’s about customer service.  The client after you deserves just as much attention as you do and if the roles were switched you’d be upset at the stylist for running late (see top; again!)

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